bj Terms and Conditions

Section 1

1. Introduction and Applicability

By registering an account on bj or starting to use the services, you confirm that you have fully read, understood, and agreed to these Terms. Our Privacy Policy and responsible gaming guidelines apply to you equally alongside these Terms.

If you disagree with any part of these Terms, please refrain from using bj's services. You may contact our customer support team for any questions.

1.1 Definitions

• "Platform" — bj's website, mobile application, and all related digital services.
• "Member" — any person registered and verified on bj.
• "Account" — each member's own personal user account.
• "Balance" — the combined total of real money and bonus credits held in an account.
• "Bonus" — any promotional benefit offered by bj, subject to specific conditions.

Section 2

2. Membership and Eligibility Requirements

The following eligibility requirements must be met to open an account and use services on bj:

2.1 Age Limit

The minimum age to use all bj services is 21 years. At the time of account registration, you must confirm that you are 21 years of age or older. bj may request a copy of a government-issued ID at any time for age verification purposes. Providing false age information will result in account closure and cancellation of any related withdrawal requests.

2.2 One Account Only

Each member may open only one account. If the same person or family members operate multiple accounts, those accounts will be closed and any earned bonuses may be cancelled. Operating multiple accounts from the same IP address, device, or payment method may be flagged as duplicate accounts.

2.3 Identity Verification (KYC)

bj verifies member identities to maintain a secure environment. Any of the following documents may be requested before processing a withdrawal or if suspicious activity is detected:

• Scanned copy of National ID (NID) or passport
• Registered mobile number verification (OTP)
• Proof of ownership of the payment method

Withdrawal access for the relevant account may be temporarily suspended until verification is complete.

Section 3

3. Account Management and Security

Keeping your account secure is primarily your own responsibility. You are required to keep your bj login password and other credentials confidential and not share them with any third party.

3.1 Password and Login Security

• Use a strong password that is different from passwords used on any other service.
• It is recommended that you change your password regularly.
• If you log in from a public computer or device, always log out at the end of the session.
• If you suspect unauthorised access, notify the support team immediately.

3.2 Account Transfer Prohibited

Accounts are entirely personal and non-transferable. Selling, renting, gifting, or allowing another person to use your account is strictly prohibited. If such activity is detected, the account will be permanently closed.

3.3 Account Closure

You may request closure of your own account at any time through customer support. bj may also close or suspend an account in the following circumstances:

• Violation of these Terms
• Suspicion of fraudulent or deceptive activity
• Suspicion of money laundering
• Abuse of the bonus system
• Operating multiple accounts

Section 4

4. Deposit and Withdrawal Policy

Specific limits and methods apply to depositing and withdrawing funds on bj. The current payment structure is outlined below:

Factor	Deposit	Withdrawal
Minimum Amount	৳300	৳1,000
Accepted Methods	bKash, Nagad, Rocket, Bank Transfer	bKash, Nagad, Rocket, Bank Transfer
Processing Time	Instant to a short wait	15 minutes to 2 hours

4.1 Deposit Conditions

• The payment method used for deposits must be registered in your own name.
• Funds deposited via bKash, Nagad, Rocket, and bank transfer are generally added to the account quickly.
• Using third-party payment methods is prohibited.

4.2 Withdrawal Conditions

Withdrawal requests are generally processed within 15 minutes to 2 hours. However, if identity verification is pending or unusual activity is suspected, additional verification may be required and processing may take longer.

• The withdrawal method must match the deposit method — to the same person's account.
• The bonus portion cannot be withdrawn until the active bonus wagering requirements have been met.
• For bank transfers, funds are sent via Dutch-Bangla Bank, Islami Bank Bangladesh, or other scheduled banks.

Section 5

5. Bonuses and Promotional Offers

bj regularly provides various bonuses and promotional offers. Accepting these offers requires compliance with the associated terms.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 gives a bonus of ৳1,000 and a total balance of ৳2,000; to withdraw this bonus, the wagering requirement must be met: ৳1,000 × 20 = ৳20,000.

5.2 Wagering Requirements

• Each bonus has its own wagering multiplier — which may range from 10x to 25x depending on the offer.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements have been met.
• Only bets placed on eligible games will count toward wagering.
• If wagering is not completed within the set time limit, the bonus will be cancelled.

5.3 Bonus Abuse Prohibited

To ensure fair use of the bonus system, each offer may only be claimed once unless the offer's terms state otherwise. Attempting to reclaim a bonus using multiple accounts or different payment methods will result in all accounts being closed.

5.4 VIP Program

bj's VIP program has four levels: Bronze, Silver, Gold, and Platinum. Weekly cashback is given as a set percentage of that week's net loss:

VIP Level	Weekly Cashback (Maximum)
Bronze	0.4%
Silver	0.8%
Gold	1.1%
Platinum	1.5%

For example, if a Gold level member has a net loss of ৳20,000 in one week, the cashback will be ৳20,000 × 1.1% = ৳220.

Section 6

6. Betting and Gaming Rules

bj offers various types of games including sports betting, casino games, slots, live casino, and fishing games. Some general rules apply to each category:

6.1 General Betting Policy

• A bet that has been confirmed generally cannot be cancelled.
• If incorrect odds are displayed due to a technical error, bj reserves the right to correct or cancel the result of that bet.
• If an event or game is cancelled, the bet amount will be returned to the account.
• Bets found to be linked to match fixing or unethical influence will be cancelled.

6.2 Automated Software Prohibited

Using bots, automated software, or any form of cheating technique to gain an advantage in betting or gaming is strictly prohibited. If such activity is detected, all winnings will be forfeited and the account will be closed.

6.3 Technical Issues

bj is not responsible for a game being interrupted due to loss of internet connection or device-related issues. However, if a game is interrupted due to a server-side issue, the bet for the relevant round will be refunded.

Section 7

7. Responsible Gaming

bj believes that online gaming should be a form of entertainment — not a cause of financial hardship. We are therefore committed to giving members the tools to play responsibly. Read our responsible gaming guidelines to learn about self-exclusion, deposit limit settings, and break features.

7.1 Self-Control Tools

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Break: You can request a temporary account suspension for a set period.
• Self-Exclusion: You can apply for self-exclusion to step away from gaming for a long period or permanently.

7.2 Protection of Minors

bj takes effective steps to prevent access to its services by anyone under the age of 21. Parents are encouraged to use parental control software on their devices to prevent underage access to these services.

Section 8

8. Privacy and Data Protection

bj is committed to protecting your personal information. All data is kept secure using SSL encryption and other security technologies. Our Privacy Policy describes in detail what information we collect, how we use it, and who we share it with.

8.1 Purpose of Data Collection

• Account verification and management
• Processing financial transactions
• Fraud and money laundering prevention
• Providing customer service and support
• Meeting legal obligations

8.2 Sharing Data with Third Parties

bj does not sell your personal information. However, limited information may be shared with trusted third parties when required for payment processing, identity verification, or legal obligations.

Section 9

9. Limitation of Liability

bj strives to deliver the highest standard of service through the platform. However, it is necessary to define the limits of liability in certain situations:

9.1 Service Continuity

bj does not guarantee completely uninterrupted availability of the platform at any given time. Temporary disruptions may occur due to maintenance, technical upgrades, or unforeseen circumstances.

9.2 Third-Party Content

Games from third-party game providers (such as PG Soft, Pragmatic Play, Evolution, JILI, and Spribe) operate on bj. Responsibility for technical errors in these games lies with the respective game provider.

9.3 Force Majeure

bj will not be held liable for any service disruption caused by earthquakes, floods, war, cyberattacks, or any other force majeure event.

Section 10

10. Dispute Resolution & Contact

If you have any complaints or disputes regarding bj's services, please contact our customer service team first. We are committed to resolving all complaints quickly and fairly.

10.1 Complaint Process

• Instant support is available 24/7 via live chat.
• Detailed complaints can be submitted by email — email: [email protected]
• Support is available in both Bangla and English.
• Complex issues are generally resolved within 3–5 business days.

10.2 Final Decision

In the event of a dispute, bj's technical logs and records will be treated as evidence. The final decision of bj's authority will apply in all cases.

10.3 Changes to Terms

bj reserves the right to modify these terms at any time. Registered members will be notified in advance of any significant changes. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. For general questions, please visit our FAQ section.