Play responsibly, stay safe
Entertainment matters at bj, but playing within your limits with yourself and your family in mind matters even more. We want you to stay in control at all times.
Our commitment
bj is an entertainment platform offering sports betting, casino games, slots and more. We want every user to play and enjoy themselves, but gaming should never take priority over other responsibilities in life. Responsible gaming means staying aware of your time, money and mental wellbeing.
You must be at least 21 years old to create an account and play at bj. This rule is strictly enforced. Read our Terms and Conditions for full details on the age verification process, account terms and your rights.
Raising awareness about the harmful side of gambling is part of our responsibility. For some people, occasional play for entertainment can develop into a habit that goes out of control. In that situation, it is important to use the right support and tools. That is why the bj platform includes several built-in protection tools that you can activate yourself.
We believe transparency is the foundation of responsible gaming. Our Privacy Policy clearly states how your information is stored and used, and what rights you have.
Your protection tools
Log in to your bj account to access these protection options. Use them to set your own limits on how you play.
Deposit limit
Set a maximum amount you can deposit per day, week or month. Once a limit is set, it takes effect immediately.
Session time limit
Set a maximum duration for each gaming session. When the time is up, the session will end automatically.
Self-exclusion
Block yourself from the platform entirely for a set period. Choose the duration yourself — from one week to permanent.
Bet limit
Set the maximum amount you can place on each bet. This protects you from placing large bets on impulse.
Reality reminder
After a set period of time, a pop-up message will appear showing a brief summary of how long you have been playing and how much you have spent.
Cooling-off break
Take a temporary break of 24 hours to 30 days. During this time you will not be able to log in or make deposits.
To activate these tools or if you have any questions, contact our 24/7 live chat or email — support is available in both Bengali and English.
Warning signs of a problem
If you notice any of the signs below in yourself or someone you know, seek support right away.
- Spending beyond a set budget and placing more bets to try to recover lost money.
- Losing focus on work, studies or family, and feeling that gaming is the most important thing.
- Hiding the amount of time or money spent on gaming from people close to you.
- Feeling restless, anxious or irritable when not gaming.
- Continuing to play by taking on debt or spending savings.
- Being unable to cut down or stop playing despite repeated attempts.
- Becoming very upset after a loss, or feeling a strong urge to play even more after a win.
Is gaming entertainment or compulsion?
Healthy gaming means deciding in advance how much money and time you will spend. Feeling disappointed after a loss is normal, but moving toward bigger bets out of that disappointment is a sign of a problem.
Ask yourself: is gaming a form of entertainment for you, or are you thinking of it as a way to earn money? Planning to rely on a gaming platform as a source of income is a sign of a risky mindset.
If you feel the situation is getting out of hand, contact bj's 24/7 live chat right away. Our support team speaks Bengali and will help you understand your situation and take the right steps.
Check yourself
Read the questions below and answer honestly. This is not a formal test, but it can help you understand where you stand.
Has this happened in the past month?
Ways to get support
Admitting there is a problem is a sign of strength, not weakness. Reach out through any of the options below.
bj live chat
Support is available 24 hours a day, 7 days a week in Bengali and English. If you want to set up self-exclusion or limits, just let us know directly in the chat.
Email support
For more detailed or private discussions, contact us by email. The bj support team aims to respond within 2 hours.
Family and close ones
Talk openly with a trusted family member or friend. Support from the people around you is the strongest help there is.
Professional counselling
Gaming addiction is a mental health issue and professional counsellors or therapists can help. Hospitals and clinics in Bangladesh offer mental health counselling services — reach out to one near you.
Support groups
Share your experience with others facing the same problem. Community support groups play an important role on the road to recovery.
Protecting minors
Anyone under 21 is strictly prohibited from opening an account at bj. The age verification process begins at registration and further verification may be requested if needed. If there is a risk that a minor could access someone's account, lock your device and do not share your password with others.
Parents and guardians can use online content filtering software on family computers or smartphones to block gambling-related sites. If you have any concerns, contact the bj support team directly — if necessary, the account can be closed immediately.
If you have any questions about our platform, read our FAQ — it has answers to common questions about accounts, payments and gaming.
We want bj to be known not just as an entertainment site, but as a reliable place where user wellbeing and safety are the top priority. Gaming should be for enjoyment — not for stress.
Responsible gaming FAQ
Common questions about responsible gaming.